Building lasting relationships through expert legal advice
At Donaldson West Solicitors, we pride ourselves on providing a personal service to individuals and businesses alike. Established in 2001, our firm has built a reputation for delivering expert legal advice in a friendly and approachable manner. Our team of experienced solicitors and support staff are dedicated to helping our clients achieve their goals, whether it's navigating the complexities of property transactions, planning for the future with wills and inheritance tax, or seeking support during times of personal or professional change.
Our Services
Our services are designed to cater to the diverse needs of our clients. From residential conveyancing and commercial property to wills, probate, and powers of attorney, we offer a comprehensive range of legal services that cater to both private individuals and businesses. We take pride in our ability to provide a bespoke service that is tailored to each client's unique needs and circumstances. Whether you're buying or selling a property, planning for the future, or seeking guidance on a specific legal matter, our experienced solicitors are here to support you every step of the way.
Our People
At the heart of our firm is our team of experienced solicitors and support staff. Our partners, Verity Fytche, Roy Willis, and Mark Williams, are all highly respected in the legal community for their expertise and commitment to providing exceptional client service. Our team of solicitors, including Pauline Donaldson, Lynda Russell, Elizabeth Shepperd, Alison Wood, Sharon Croft, and Dawn Prince, are highly skilled and dedicated to delivering the highest level of service to our clients.
Our Commitment to Quality
At Donaldson West Solicitors, we are committed to delivering a high-quality legal service to all our clients. We believe that continuous improvement is key to achieving excellence, and we take our commitment to quality seriously. If a complaint is made, we will investigate thoroughly and respond promptly to resolve the issue. Our complaints procedure is designed to be fair, transparent, and efficient, and we encourage feedback from our clients to help us improve our services.
Current Vacancies
We are always looking for talented and motivated individuals to join our team. If you are a motivated and ambitious individual looking to develop your career in the legal profession, we would be delighted to hear from you. Visit our website to find out more about our current vacancies and how to apply.
Contact Us
Our office is conveniently located in Crowborough, with easy access to surrounding areas including Tunbridge Wells and Uckfield. You can contact us by telephone, email, or by visiting our office in person. We look forward to hearing from you and exploring how we can support you on your legal journey.
Customer Service Experience
The reviews highlight the importance of good customer service in the legal profession. Some customers have reported positive experiences with the firm, citing helpful and efficient communication.
Praise for Professionalism
One reviewer, Stuart Kent, praised the firm's high standards of professionalism and courtesy, stating that they set an exemplary example for others to follow.
Disappointment with Follow-up
However, not all reviews were positive. Ahmad Badri reported a negative experience, citing a lack of follow-up after an initial phone call, which left them feeling disappointed and undervalued as a potential client.
Be the first to review Donaldson West.
Write a Review
