Our Vision and Values
At Franklins, we believe in providing accessible and exceptional legal guidance to individuals and businesses in their legal journeys. We prioritize building strong relationships with our clients, understanding their unique needs and concerns. Our team of experienced lawyers consistently strive to deliver practical, tailored solutions that empower them to make informed decisions.
Who We Are
Franklins brings together a team of highly skilled and dedicated lawyers with extensive experience in various legal disciplines. Our diverse expertise covers a wide range of areas, including commercial property, employment law, dispute resolution, family law, intellectual property, and wills & estates. We are committed to staying at the forefront of legal knowledge and utilizing innovative approaches to better serve our clients.
For Individuals
- Conveyancing & Property
- Family Law & Separation
- Employment Matters
- Dispute Resolution & Litigation
- Wills, Trusts & Probate
For Businesses
- Business Advisory & Compliance
- Commercial Property & Leasing
- Debt Recovery & Litigation
- Employment Law & HR
- Intellectual Property Protection
Our Approach
We believe in:
- Personalised Client Care: We take the time to understand your specific situation and needs to tailor our advice accordingly.
- Accessibility & Transparency: We provide clear and concise explanations in accessible language, ensuring you understand your options and next steps.
- Solution-Focused Representation: We focus on finding practical and effective solutions to your legal challenges.
- Proactive Communication: We maintain regular communication with you throughout the process, updating you on progress and any developments.
Our Commitment
Franklins is dedicated to corporate social responsibility. We actively support local charities and initiatives, and our lawyers regularly contribute their expertise to community projects. We believe in making a positive impact on the lives of others through the power of legal knowledge and action.
Professionalism and Communication
Franklins Solicitors LLP have received mixed reviews from clients. On one hand, several clients have praised the professionalism and helpfulness of the solicitors, particularly George, Nieve, Denise, Scott, and Felicity. These clients have appreciated the solicitors' guidance, attention to detail, and timely communication throughout the process.
On the other hand, some clients have expressed frustration with the paralegal and admin staff's communication skills, citing poor customer service, incorrect information, and long delays in responding to queries. One client even reported receiving contracts with their name spelled incorrectly.
Efficiency and Customer Service
While some clients have reported lengthy delays in completing transactions, others have praised the efficiency of the solicitors' work. However, there have been instances of inefficiency and poor communication, leading to confusion and frustration.
General Feedback
Despite the mixed reviews, Franklins Solicitors LLP seem to have a dedicated team of professional solicitors who provide good service. However, there are concerns about the communication skills and efficiency of the paralegal and admin staff.
