Your family. Our priority.
At Bates Wells & Braithwaite, we are proud to be one of the longest-established firms of solicitors in Ipswich, with a heritage of providing friendly, efficient, and professional legal advice to our clients for over sixty years. Our primary focus is on serving the individual, providing specialist legal services to support our clients through life's biggest challenges and opportunities.
Our Services
We offer a wide range of services to cater to our clients' diverse needs. Our specialist lawyers provide expert advice and guidance in various areas, including:
Individuals
- Wills, trusts, and probate
- Powers of attorney
- Court of Protection and Deputyships
- Disputed wills and contested estates
- Family and relationship breakdown
- Children's rights
- Family mediation
- Dispute resolution
- Consumer disputes
- Personal injury and clinical negligence
Businesses
- Business sales and acquisitions
- Company formations
- Commercial property
- Personal injury and clinical negligence
Our Team
Our team of specialist lawyers is dedicated to providing a confident and caring service. Our lawyers are committed to staying up to date with the latest developments in their areas of expertise, ensuring that our clients receive the best possible advice and guidance.
Our Commitment
We are committed to providing an exceptional client experience, ensuring that our clients feel supported and empowered throughout the legal process. We strive to understand our clients' individual needs and provide tailored solutions to meet their unique circumstances.
Our Values
At Bates Wells & Braithwaite, we believe in the importance of:
- Providing expert, personalized advice and guidance
- Delivering a high-quality service that meets our clients' needs
- Building long-term relationships with our clients
- Staying up to date with the latest developments in our field
- Providing a welcoming and inclusive environment for our clients
Our Clients
Over the years, we have had the privilege of working with numerous clients who have entrusted us with their legal matters. We have built a reputation for providing exceptional service, meticulous attention to detail, and a deep understanding of our clients' needs.
What Our Clients Say
We are proud to share some testimonials from our satisfied clients:
"We were very pleased with the conveyancing service we received from BWB. Natasha chased the vendors' solicitors when information was slow coming from them and was very good at explaining things and resolving our queries."
"Excellent result. I dealt with Jane Brooker at the firm and a few others, and the communication was great. They are a fantastic firm, and I would definitely recommend them to deal with legal issues. Thank you so much."
"We were absolutely delighted with the service we received from BWB. The advice we received from Denise Head was experienced, impartial, knowledgeable, and highly professional. Nothing was ever too much trouble for them, eager to help and advise where they could."
Overall Satisfaction
The reviews for Bates Wells and Braithwaite (BWB) are mixed, with some clients expressing high levels of satisfaction with the firm's services, while others have experienced negative issues with their cases.
Positive Experience
Many clients have praised BWB for their excellent service, citing exceptional communication, professionalism, and results. Some have highlighted the expertise and support provided by individual solicitors, such as Denise Head, Tom, Scott, Rebecca, and Benn. Clients have appreciated the prompt responses to queries, clear explanations of legal matters, and reasonable fees. They have also valued the firm's ability to provide ongoing support and guidance throughout their cases.
Negative Experience
However, one client, Danni Stew, has expressed severe disappointment and frustration with BWB's services. She alleges that Tom withheld important information regarding the property she was purchasing, leading to significant financial problems. Despite making a formal complaint to the firm, she claims to have received no acknowledgement or response, prompting her to take her case to the Legal Ombudsman.
Comparison
A comparison of the positive and negative reviews suggests that BWB has a reputation for delivering excellent services, with several clients expressing gratitude and appreciation for the support and guidance provided. However, the negative review highlights a potential issue with neglect or oversight, which may have significant consequences for clients.
