Expert Advice, Expert Results
At TRUE Solicitors LLP, we are a team of dedicated personal injury solicitors and conveyancing experts based in Newcastle upon Tyne, serving clients across the North East and throughout England and Wales. Our team has over 25 years of experience in handling personal injury claims, clinical negligence cases, and conveyancing services. We pride ourselves on our exceptional success rate of over 91%, with a commitment to delivering the maximum amount of compensation in the shortest amount of time, without compromising on the quality of service.
Our Services
We specialize in a range of personal injury claims, including road traffic accidents, accidents at work, and accidents in a public place. Our experienced solicitors are skilled in handling complex cases, including clinical negligence claims, and have a proven track record of achieving successful outcomes for our clients. In addition to our personal injury services, we also offer conveyancing services, including equity transfer, purchasing a property, remortgaging a property, and selling a property.
What Sets Us Apart
What sets us apart from other law firms is our commitment to delivering exceptional results, combined with a personal and dedicated approach to each and every case. We understand the importance of providing a high-quality service that is tailored to the individual needs of our clients. Our state-of-the-art case management system ensures that every case is handled efficiently and effectively, ensuring that our clients receive the maximum amount of compensation in the shortest amount of time.
Our Success
Over the last 12 months, we have successfully recovered 25.0 million for our clients. Our team of experienced solicitors has a proven track record of achieving successful outcomes, with a success rate of over 91%. We are proud to be recognized and ranked in the 2023 UK Edition of the Legal 500 for Personal Injury and Clinical Negligence (Claimant), in the North.
Meet the Team
Our team of solicitors, paralegals, and support staff are dedicated to providing exceptional service to our clients. We are passionate about helping our clients achieve the best possible outcome, and our team is committed to working tirelessly to achieve this goal.
Why Choose TRUE Solicitors LLP?
There are many reasons why you should choose TRUE Solicitors LLP to handle your personal injury claim or conveyancing needs. Our team of experienced solicitors has a proven track record of achieving successful outcomes, and our commitment to delivering exceptional results is unmatched. We handle all cases on a No Win, No Fee basis, ensuring that you receive the maximum amount of compensation without the financial risk. Contact us today to find out more about our services and how we can help you.
Poor Experiences with Conveyancing and Customer Service
Many reviewers have expressed frustration and disappointment with True Solicitors' conveyancing services, citing issues with communication, delays, and lack of responsiveness. Clients have reported experiencing difficulties in getting in touch with their case handlers, with some even stating that they were ignored or received generic responses.
Data Breach and Confidentiality Concerns
One reviewer reported a serious data breach, where personal information, including NI numbers, bank account details, and passport pictures, was leaked onto the internet. This has raised concerns about the company's ability to maintain confidentiality and handle sensitive information.
Unfulfilled Promises and Poor Communication
Several reviewers have criticized True Solicitors for failing to fulfill promises, such as providing a single point of contact, and for poor communication throughout the conveyancing process. Some have reported receiving incorrect or incomplete paperwork, and having to chase the company for updates.
Positive Experiences with Individual Case Handlers
However, some reviewers have reported positive experiences with individual case handlers, praising their responsiveness, helpfulness, and professionalism.
Conveyancing Issues and Delays
Several reviewers have reported experiencing delays and issues with the conveyancing process, including delays in completion, poor communication, and lack of updates.
