Your problems are our solutions
A Legacy of Expertise Serving Hamilton and Beyond
Hay Cassels has been a trusted legal partner for over a century, providing exceptional legal services to the people of Hamilton and beyond. Our team of experienced lawyers and paralegals are dedicated to delivering practical, accessible, and empathetic guidance on a wide range of legal matters.
What We Do
We offer a comprehensive range of legal services across various practice areas, ensuring that individuals and businesses can navigate legal challenges and achieve their goals. Our services include:
Employment Law
- Guiding employees and employers through all aspects of employment related issues, including contracts, terminations, and discrimination.
Family Law
- Providing compassionate and insightful guidance on family law matters such as divorce, separation, and child custody arrangements.
Property
- Assisting clients with buying, selling, and financing property transactions. We also handle conveyancing and other related legal matters.
Power of Attorney & Guardianship
- Creating legal documents that ensure your financial and personal matters are taken care of in the event of incapacity or vulnerability.
Civil Court Litigation
- Representing clients in court proceedings involving personal injury, debt recovery, tenancy disputes, and other civil matters.
Wills, Trusts & Executry
- Drafting tailored wills and trusts to safeguard your assets and provide for your loved ones after your passing. We also handle estate administration and probate matters.
Our Approach
At Hay Cassels, we prioritize open communication, transparency, and accessibility. We take the time to understand your individual circumstances and provide tailored solutions that meet your unique needs. Our team will work collaboratively with you to ensure a positive and supportive experience throughout the legal process.
Our Team
Our skilled lawyers and paralegals bring a wealth of experience and expertise to their work. Led by Directors Raymond Brown and Paul Brown, our team is dedicated to delivering exceptional legal care with a personal touch.
Join Us on Your Legal Journey
Whether you require assistance with a specific legal matter or are simply seeking experienced guidance, Hay Cassels is here for you. Get in touch today to schedule a consultation and discuss your legal needs with one of our experienced professionals.
Unsatisfactory Experience
The reviews highlight a disturbing pattern of unprofessional behavior and poor client care exhibited by a particular law firm. Clients' Needs Ignored, the firm prioritizes their own convenience over client satisfaction, disregarding even basic obligations. Reviewers have experienced Inadequate Communication, with unresponsiveness, lack of interest in their cases, and no correspondence.
Cruel Treatment of Clients
The most egregious incident involves a client seeking advice on a serious legal matter, only to be met with Uncompassionate and Unprofessional Attitude. The solicitor's behavior is described as making the client feel like a criminal, with the solicitor even threatening to terminate the call. Furthermore, the firm's reluctance to draft a simple letter outlining relevant legislation is deemed Unreasonable.
Negative Consequences
The consequences of this poor service are far-reaching. Reviewers have expressed Shocked, Disappointed, and Disgusted by the treatment they received. The legal Ombudsman was contacted to complain, and clients are left feeling Betrayed and Untrusted. These incidents have led to a loss of faith in the legal profession.
Exceptional Service
Hay Cassels, on the other hand, has set a high standard with its 24-Year-Long Relationship with a satisfied client. The reviewer praises the firm's Thorough Professionalism, Enduring Reliability, and Friendly Attentiveness, noting that they have been a client since 1997. This proves that good legal services are possible, making the poor reviews all the more regrettable.
