Empowering your future, one solution at a time
Who We Are
Russell-Cooke is a leading London law firm trusted by individuals, businesses, and charities for over 100 years. We combine exceptional legal expertise with a deep understanding of our clients' needs, offering a comprehensive range of services across commercial, personal, and philanthropic spheres.
Our Expertise
We offer a diverse range of legal services across:
Commercial & Business
- Corporate and commercial law
- Property and construction
- Technology and e-commerce
- Dispute resolution and litigation
- Employment and corporate governance
Personal & Family
- Family law and relationships
- Employment law and disputes
- Wills, trusts, and estate planning
- Personal injury and medical negligence
- Immigration law
Charity & Philanthropy
- Charity law and governance
- Charitable giving and foundations
- Legacy planning and disputes
Our Values
At Russell-Cooke, we are driven by a deep commitment to:
- Client focus: We prioritize our clients' needs and outcomes.
- Expertise: Our team of highly skilled lawyers are leaders in their fields.
- Innovation: We embrace new ideas and technologies to deliver efficient and impactful solutions.
- Integrity: We uphold the highest ethical standards in all our endeavors.
- Social responsibility: We contribute to the community through pro bono work and environmental initiatives.
Our Commitment
We are dedicated to providing:
- Clear and concise communication
- Tailored solutions to each client's unique situation
- Responsive and timely service
- Transparency and accountability in all our dealings
Overview
The reviews for Russell Cooke Solicitors are mixed, with customers expressing both satisfaction and disappointment with their services.
Personal and Friendly Service
Some customers, such as Bob Marwaha and Susi Q., have had positive experiences with the firm, praising the personal and friendly service provided by solicitors like Martin Rackstraw and Ruth Roberts. They note that the staff are patient, professional, and listen attentively to their needs.
Poor Communication
However, others have had poor experiences, citing poor communication and unresponsiveness. For example, Natalie Bianca and Jesh Grg were left with unanswered calls and emails, and Raymani Zaloumis had to relive their case to a new lawyer after the original attorney went on holiday. Gulliverwusspuss also reported not receiving returns calls and feeling unhelped by the firm.
Variability in Service
It appears that the quality of service varies greatly from one solicitor to another and from one department to another. While some customers have had excellent experiences, others have been dissatisfied with the firm's ability to follow through on promises and provide timely responses.
Conveyancing and Property Sales
However, it is worth noting that a few customers have had positive experiences with the firm's conveyancing department, particularly with solicitors like Kelly Hawkes, Tom Briscoe, and Philip Zimnicki. They report that these solicitors have been professional, knowledgeable, and responsive, making the process of buying and selling property smoother and less stressful.
Conclusion
Overall, the reviews suggest that Russell Cooke Solicitors have room for improvement in terms of communication, responsiveness, and consistency of service. While some customers have had excellent experiences, others have been disappointed. It is essential for potential clients to research and carefully select the right solicitor for their needs.
