Transforming Law Firm Operations, One Client at a Time
At Perfect Portal, we are dedicated to providing innovative and intuitive solutions for the legal industry. Our company was founded on the principle of empowering law firms to streamline their operations, enhance client experience, and increase efficiency. With over 850 registered firms using our technology, we have established ourselves as a trusted and reliable partner for the legal sector.
Our Services
We offer a comprehensive range of services designed to simplify the client onboarding process, automate workflows, and enhance user experience. Our portfolio includes:
Digital Onboarding
Our integrated technology provides law firms with a tailored, fully branded mobile app that enables clients to complete all onboarding tasks in one place. This digital-first approach to client onboarding streamlines the process, reducing onboarding time and enhancing the user experience.
Lead Generation
We understand the importance of generating high-quality leads for law firms. Our user-friendly digital lead capture solutions enable firms to capture leads for all areas of law, maximise client intake, and boost conversion rates.
Automation
Perfect Portal's automation technology empowers staff with time-saving automations, eliminating tedious tasks and increasing productivity. Our automation features include lead reminders, outstanding task notifications, and analytics to ensure nothing slips through the cracks.
Personalised Communication
Our technology enables personalized communication between all parties involved in a matter, improving user experience and reducing the flow of phone calls and emails. Our chat and document sharing features allow for secure and controlled communication.
Smart Dashboards
Our smart dashboards provide law firms with all the business intelligence they need to thrive and grow. Our dashboards are tailored to each user's role, providing easy-to-understand data and trends, and engaging graphics to inform business decisions.
Integration
Perfect Portal seamlessly integrates with leading law practice management systems, ensuring seamless workflows and reducing the need for manual data entry.
Security
We take pride in offering our law firms the most secure technology on the market. Our cloud-based platform, mobile apps, website widgets, and APIs are powered by the latest solutions to guarantee the security of your data and communications.
Awards and Recognition
We are proud to have received numerous awards and recognition for our innovative solutions and commitment to the legal industry. Our clients have seen a 50% increase in conveyancing work as a result of using our technology.
Join the Perfect Portal Community
With over 250k unique users, we have established ourselves as a trusted and reliable partner for the legal sector. Join the Perfect Portal community today and discover how our technology can transform your law firm's operations.
Customer Service Issues
The first review is a scathing critique of the customer service provided by the company. Nadine Blacklock gives the company a mere 1-star rating, citing "terrible customer service". According to her, she has been waiting for three months for the company to integrate with Review Solicitors, but despite her numerous complaints, the issue remains unresolved.
Poor Integration and App Functionality
The reviewer also expresses frustration with the app's functionality, stating that she has to manually update each stage in the app, even when Perfect Portal manages the stage. This suggests that the app's integration with perfect Portal is lacking, leading to an inefficient and cumbersome user experience.
